All Episodes
Episodes
Wordpress VS Shopify... Which one should you pick?
There are endless reviews and comparisons online but I wanted to cut through the clutter and narrow down my Top 5 considerations when deciding which platform is right for you. In truth one is not better than the other...
View Episode
4 Steps to Your 1st Online Sale
I was recently asked for the quickest way to start making sales online and although I'm not here to tell you that you can make a million dollars online overnight, I did want to give you my quickest steps to getting...
View Episode
Why job security no longer exists
The world is shifting it's changing right now and opportunities that have never existed before are opening up but the problem is that most people aren't even recognizing it and everyone just keeps following the same...
View Episode
The Africa Free Trade Agreement - Interview with Alastair Tempest
The Africa Free Trade Agreement may not sound like the normal topic that you'll hear on my podcast but if you're selling online then this is something that you really want to pay attention to as it creates 2 massive...
View Episode
The Growth Opportunities in Online Selling in South Africa
This is an episode with a twist - here I am the one being interviewed by my friend Jandre de Beer for his podcast called The Marketing Fix Podcast. Jandre is the founder of V8 Media, which is a leading digital...
View Episode
How to sell online to international customers from SA
If you're thinking of selling to customers outside of SA then your biggest challenges are going to be them seeing pricing in ZAR, high delivery costs for the customer and how to price your products for these...
View Episode
Lessons learnt from Black Friday 2020 and how to get more sales in 2021
Duncan Colville from TDMC joins Warrick as they go through the key lessons and experiences from BFCM 2020 with the goal of figuring out what we can collectively learn so that we get even more sales in 2021.
View Episode
Efficiently Managing Product Returns
Managing customer returns is an unavoidable part of eCommerce and this can either be managed poorly whereby customers have bad experiences and never shop with you again or this can be proactively managed in a...
View Episode
How to Grow Your Sales Through Customer Support
After winning the top eCommerce award in 2015 for Customer Support I've shared how offering great customer support shouldn't just be something that you do because you must or because it feels good but rather that this...
View Episode
The Benefit of Offering Free Shipping and How to Calculate your Free Shipping Threshold
South African online shoppers expect free delivery to be offered on your website for orders over a certain value. But how do you work out the right value to use?I've seen many online stores offering free shipping at...
View Episode
Offer Better Delivery and Save Money Using Lockers
Delivery via pick up point and lockers has been a growing trend across the US and Europe and it's now becoming a great opportunity for SA online sellers to start focusing on using lockers to offer better customer...
View Episode
6 Top Tips for Packaging Your Parcels
Online sellers often do everything right but end up with an unhappy customer because of a late or damaged delivery. It's important to know how to package the parcel correctly and how to work with the couriers to...
View Episode