Warrick talks customer service at the 2018 Seamless Africa eCommerce Expo in Cape Town 

As Warrick Kernes’s previous company Action Gear won the top award for Customer Service in the SA eCommerce Awards, the organisers of the Seamless Africa eCommerce Expo asked him to speak at the event to share his views on how to offer great customer service in the South African eCommerce environment. 

The 2018 Seamless Africa event was held in March at the Cape Town Convention Center. The downstairs area was free to attend with many industry exhibitors. Warrick’s presentation was in the upstairs auditorium for the VIP attendees and after being introduced by the CEO of eCommerce Forum Africa, Mr Alastair Tempest, he dived into his presentation on what it takes to offer world class customer service in the SA eCom space. 

The presentation summarized 5 key points which were captured by and explained by journalist Lauren Hartzenberg here on the Biz Community website

If you have questions on customer service or any other area of eCommerce be sure to send them to us via email or on social media tagging Insaka and using #AskWarrick

Follow Along

Enter your name and email address below to subscribe. You’ll receive informative updates and insider eCommerce tips about running an online store in South Africa. You’ll get early bird specials on all future courses launched! 

More Blog Posts

The Insaka eCommerce Academy Blog is full of useful tips to help you grow your online store within South Africa. 

All Courses

Our range of online courses are designed with you in mind. We have captured our years of experience into bite-size video courses just for you. 

Ready to get started?

Get in touch, or create an account